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Forum Discussion

nidhin's avatar
nidhin
Follower
Apr 15, 2020

Unable to Register Product - Already Registered RAX-80

Hi, I am trying to register my router to use the Add Ons in the Nighthawk App and i am getting the below message. "This serial number is already registered to another customer. Please email NETGEAR...
  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Apr 17, 2020

    Hello nidhin,

     

    May you send me a private message with your email address and the serial number of your device. I'll see if Customer Care can follow up with you as soon as possible. 

     

    Regards,

    Christian