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Forum Discussion

Streambrewer's avatar
Streambrewer
Initiate
Apr 30, 2020
Solved

Unable to see attached devices on Nighthawk App

Hi, any help would be appreciated.  Up through last night, I was able to see all of my attached devices accessing my router on the Nighthawk app though the device management section of the app.  Desp...
  • Streambrewer's avatar
    Streambrewer
    May 08, 2020

    OK, just updated the app to version 2.5.1.10 this morning and in the spirit of a festivus miracle, it seems to work again to show the devices.  So far, so good.

Christian_R's avatar
Christian_R
NETGEAR Employee Retired
May 01, 2020

Hello Community, 


For those experiencing issues with their Nighthawk app please send me a private message. Please provide me with the following info as I'd like for our support team to reach out for further assistance. 

 

Name: 

Email:

Phone:

App Version: (iOS or Android)

Router Model:

Router Firmware Version:

 

Thanks,

Christian 

Vanrick's avatar
Vanrick
Aspirant
May 02, 2020
Firmware v1.0.0.66
iPhone 7 and iPhone SE (2020)
Same problem after installing latest app update