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Forum Discussion
Rajats
Oct 01, 2022Aspirant
unable to setup
I am not able to connect to router and its saying firmware issue
Rajats
Oct 04, 2022Aspirant
I am using netgear r7000 AC1900. Can I have any call support?
- michaelkenwardOct 04, 2022Guru - Experienced User
Rajats wrote:
Can I have any call support?
Yes if it is a new router within 90 days of purchase.
The official support channels start here:
Contact Us | Support | NETGEAR
First you have to register your device to confirm that it is eligible for the 90-days free support. Start here:
MyNETGEAR | Product Registration
Start a case and, with luck, they will contact you.
After 90 days, Netgear does not provide paid support. It farms that out to GearHead.
GearHead supports all manner of kit, but it isn't likely to try flogging things like firewalls and virus checkers.
Or you can try to sort out problems here. That costs you nothing.