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Forum Discussion
Skunky-One
Oct 17, 2019Aspirant
Unknown Device in Armor, but not in Nighthawk Page
Hi. I've got a weird situation where Armor displays a device connected to my network that doesn't appear when I login to my router. My questions are as follows: 1) If I remove the device in Armor...
FURRYe38
Oct 17, 2019Guru - Experienced User
Please post about this in the Armor app forum:
https://community.netgear.com/t5/NETGEAR-Armor/bd-p/en-home-armor
Skunky-One wrote:Hi. I've got a weird situation where Armor displays a device connected to my network that doesn't appear when I login to my router. My questions are as follows:
1) If I remove the device in Armor, does that just stop armor from looking at it, or am I removing it from my network?
2) Is there any way to tell if it's connected to Wifi or a wired connection?
3) This isn't my device, so how do I get it off my network?
4) Why would this device show up in Armor, but not the router page?
The device that shows up is an
ARRIS SET-TOP BOX
Thanks in advance for your help.