NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
shadowripper
Jun 25, 2019Aspirant
unknown iphone on list of devices and wont pause
On my app, it shows 9 devices, one shows an unknown iphone but when I pause it, the slider wont stay on pause, it keeps sliding back to resumed. when I open my app on my computer to look, there ...
DexterJB
Jun 27, 2019NETGEAR Moderator
Hi shadowripper, welcome to the community! Does the device show up on the router UI? What is the firmware version of the router?
Dexter
shadowripper
Jun 27, 2019Aspirant
Hi Dexter. thank you for replying
yes, the device is on the router UI as well as the Night hawk app. My version is 2.4.54