NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
DaystarTech
Mar 20, 2023Follower
Unstable router and unable to manage with Nighthawk app
I have the RAX10 Netgear WiFi router and have set it up nearly 10 times since last week on Wednesday. I tire quickly and open a discussion here since this is the place I was directed to go for answers. Let's get to work you guys.
#RAX10
TroubledTech
-
2 Replies
Sort By
DaystarTech wrote:
I have the RAX10 Netgear WiFi router and have set it up nearly 10 times since last week on Wednesday. I tire quickly and open a discussion here since this is the place I was directed to go for answers. Let's get to work you guys.
You have a problem?
You want help?
We can't get very far without a lot more detail.
What is the problem?
What are you doing?
What happens?
What firmware version do you have on the device?
A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
It might also help if you told people what the modem is in front of this router, if there is one. The make and model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?
The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.
Apologies for all the questions. But you can help people to help you by providing the information suggested in this forum's header:
Subject (Include model number and brief summary)
Model (Recommended - Helps the community give the best answers)
Body (Include additional detail including model version, firmware, OS and environment where relevant.)They are there for a good reason.
Manuals are always a good place to start.
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
There may also be some helpful videos on what to do.
You may have done that already. I can't tell from your message.
I mention it because Netgear gave up on supplying paper manuals and CD versions some years ago and people sometimes miss the downloads.I'd agree with michaelkenward , you want us to go to work but gave us nothing to go off.
We can spin in circles and do you no good or you can help us with some details.