NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Update to the latest Nighthawk App (formerly NETGEAR Up) WiFi Simplified
“NETGEAR Up” is now the “Nighthawk App” with all the same great features and much more to come!
The Nighthawk® App makes it easy to set up your router and get more out of your WiFi. With...
I just received your email to download your app and get the latest firmware. I downloaded the app to my iPhone - however I cannot log into it. It says my password for admin is incorrect - I logged into myrouter login and the password I am typing is correct yet I still cannot log into the app to get this connected and working properly. Is there someone that can help me?
The Nighthawk app doesn't even see my R8000 Router with my phone lying on top of it let alone getting to the login portion. Now with that Genie app I am not allowed to login to that either. I get the timeout error basically. With the genie app on my iphone locally I never see their "netgear##" wifi connection and Remotely via the app I get to the sending email for confirmation and I never receive it. So wish us both luck! My router works fine though I just access it via 192.168.1.1 internet address. My real **bleep** is I can't use any of these slick features without accessing these non working apps. I ordered a wireless adaptor /usb to hook up to my PC to see if it can detect the network. This has gotten so confusing now it's just ridiclious with all these damn logons, passwords BS and so on! I'm Pissed.
PS...I see BretD is busy pushing Power Gloves..LOL
Thanks for your patience over this holiday weekend!
Are you sure the WiFi on your phone is turned on and connected the R8000 router? We are talking to our engineers to take a look at this specific router just in case there is an issue with it.
Let us know if this helped you.
-Bret
BretD, Gracias my man for the reply. In all honesty I forgot it was a holiday weekend. Doesn't say much for my church attendance eh? Yes it connected to my router. " coronabeach24" is my wifi name and it is connected. Now my liftmaster garage door opener won't connect to the new router and come to find out it has to be 2.4 which is another ticket I guess. LOL...I've written down the issues I'm having with this router in my response. I also purchased the CM1000 netgear modem as my new cable modem. I always like to use the same manufactuer when possible for a better "Handshake" ya know. I spent 20+ years installing Electronic PBXs for NEC and building my own PCs, etc..for decades so I have some experience with electronics, software, hardware and firmware. The router works great! But there is no access except the IP 192.168.1.1 access but I can't enjoy any of those slick features. I ordered a netgear AC600 adaptor to connect to my PC to see if it detects my network. I sure hope it ain't something simple after all the grief I've been spewing..LOL It seems to be a detection issue with one app and no email with another for confirmation. Much thanks for your response BretD. Hopefully this can be worked out I really luv this router and the cable modem working great too. Did I get ya with the power glove remark? Just messing with ya, Thanks, Kevin
- I’m having the same problem.
