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Forum Discussion
BretD
Mar 29, 2018Administrator
Update to the latest Nighthawk App (formerly NETGEAR Up) WiFi Simplified
“NETGEAR Up” is now the “Nighthawk App” with all the same great features and much more to come!
The Nighthawk® App makes it easy to set up your router and get more out of your WiFi. With...
kboy24
Apr 02, 2018Apprentice
The Nighthawk app doesn't even see my R8000 Router with my phone lying on top of it let alone getting to the login portion. Now with that Genie app I am not allowed to login to that either. I get the timeout error basically. With the genie app on my iphone locally I never see their "netgear##" wifi connection and Remotely via the app I get to the sending email for confirmation and I never receive it. So wish us both luck! My router works fine though I just access it via 192.168.1.1 internet address. My real **bleep** is I can't use any of these slick features without accessing these non working apps. I ordered a wireless adaptor /usb to hook up to my PC to see if it can detect the network. This has gotten so confusing now it's just ridiclious with all these damn logons, passwords BS and so on! I'm Pissed.
PS...I see BretD is busy pushing Power Gloves..LOL
BretD
Apr 02, 2018Administrator
Thanks for your patience over this holiday weekend!
Are you sure the WiFi on your phone is turned on and connected the R8000 router? We are talking to our engineers to take a look at this specific router just in case there is an issue with it.
Let us know if this helped you.
-Bret