NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
BretD
Mar 29, 2018Administrator
Update to the latest Nighthawk App (formerly NETGEAR Up) WiFi Simplified
“NETGEAR Up” is now the “Nighthawk App” with all the same great features and much more to come!
The Nighthawk® App makes it easy to set up your router and get more out of your WiFi. With...
ScottandKaren
May 06, 2018Initiate
Can someone please help me. I have downlaoded the Nighthawk app. I am trying to set up the app and it keeps asking me for my Username and Password for netgear because my firmware is out of date. I put in my username, got it from netgear, I even put in passwords that I had down as my password. Didnt work, so I made a new password. Still cant get past that question!
So frustrated!!!
Thank you
Obiwan_
May 06, 2018Apprentice
Use the username and password that you use to login to the router. The default username is admin
- michaelkenwardMay 06, 2018Guru - Experienced User
... and the default password is, get this, password.
If that does not work then someone has changed the password.
The only way to recover is to find out password or factory reset the thing to get you back to the defaults.
They are also on the device itself.
- kboy24May 07, 2018Apprentice
That's just not true. There are lots of people who can't login via that app to their router.
- michaelkenwardMay 07, 2018Guru - Experienced User
kboy24 wrote:
That's just not true. There are lots of people who can't login via that app to their router.
No idea what that refers to or what you deem to be "just not true". Believe me, the default password is password – look at the label and check the manuals – so that bit is true.
But if you have a problem, explain it and someone might have ideas.