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Forum Discussion
ranger1
Jan 24, 2015Aspirant
Upgrade on genie freezes the whole system.
Upgrade on genie freezes the whole system. Router crashes everyday. Some time 2 to 3 times a day. Very disappointed with it.
Babylon5
Jan 25, 2015NETGEAR Employee Retired
When you say ‘Upgrade on genie’ do you mean you upgraded the router firmware, or you upgraded the Genie App on your PC?
If you upgraded the router firmware then you should perform a factory reset (after first noting any settings), then re-enter settings manually (don’t use a saved configuration from an earlier version of firmware).
If you upgraded the Genie App on a PC then this should not affect the router stability, especially when that PC is powered down.
If you upgraded the router firmware then you should perform a factory reset (after first noting any settings), then re-enter settings manually (don’t use a saved configuration from an earlier version of firmware).
If you upgraded the Genie App on a PC then this should not affect the router stability, especially when that PC is powered down.