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Forum Discussion
ranger1
Jan 24, 2015Aspirant
Upgrade on genie freezes the whole system.
Upgrade on genie freezes the whole system. Router crashes everyday. Some time 2 to 3 times a day. Very disappointed with it.
ranger1
Jan 25, 2015Aspirant
Hi Andy. Ever since i got this 4300, it has lost connection with the internet. most days, it will go down once. In the last 5 days, it has done this 2-3 times a day. some days it's down when I get up at about 4:30 AM. It will go down again in the middle of the day.
Back to the freezes. After it went down yesterday and finally came back up, I notice that there was an upgrade to genie and it said click here. i did and it went thru a few things then it went to the install. It stopped moving over (the green line showing how much had been done) just after it started and would not going any farther. It then grayed out where I could not do anything. Finally after waiting a long time thinking it might go, I had to do a hard shutdown of my computer.
Back to the freezes. After it went down yesterday and finally came back up, I notice that there was an upgrade to genie and it said click here. i did and it went thru a few things then it went to the install. It stopped moving over (the green line showing how much had been done) just after it started and would not going any farther. It then grayed out where I could not do anything. Finally after waiting a long time thinking it might go, I had to do a hard shutdown of my computer.