Upgrade on genie freezes the whole system.

ranger1 wrote:
there was an upgrade to genie and it said click here. i did and it went thru a few things then it went to the install. It stopped moving over (the green line showing how much had been done) just after it started and would not going any farther. It then grayed out where I could not do anything. Finally after waiting a long time thinking it might go, I had to do a hard shutdown of my computer.

Me too! Even tried manual uninstall of Genie but it still freezes and grays out all the buttons leaving a hard shut down and reboot the only option.