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Forum Discussion
ranger1
Jan 24, 2015Aspirant
Upgrade on genie freezes the whole system.
Upgrade on genie freezes the whole system. Router crashes everyday. Some time 2 to 3 times a day. Very disappointed with it.
Babylon5
Jan 26, 2015NETGEAR Employee Retired
All router settings are stored in the router, and using the Genie App is optional (I’m not saying that you were wrong to install it). The router is a network device that does not require a controlling PC, the Genie App does not control the router, it is just a convenient way to configure and monitor the router. It is of course quite possible for the PC with the Genie App to be powered down and disconnected from the network, and another PC could be used to log into the router Admin pages via a web browser, even though that PC does not have the Genie App installed.
So the short answer is that you should be able to uninstall / reinstall the Genie App without losing any router settings.
So the short answer is that you should be able to uninstall / reinstall the Genie App without losing any router settings.