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Forum Discussion

R77_CM's avatar
R77_CM
Follower
May 29, 2017

Upgrade to latest firmware breaks Genie App access (Firmware Version V1.0.3.46_1.1.32)

Been reading through the comments here.   The problem: Upgrading the R8000 to the latest firmware disables the ability to use the Genie app for remote management. I've reverted back to a previous ...
Genie
DexterJB's avatar
DexterJB
NETGEAR Moderator
Jun 08, 2017

Hi all,

 

This has been reported to engineering and is currently being worked on. We will provide an update once available.

 

Regards,

 

Dexter

Community Team

  • Nutwagon's avatar
    Nutwagon
    Aspirant
    Sep 26, 2017

    Is there an update on this? 

     

    I am currently running Firmware Version V1.0.3.48_1.1.33 and still have this issue. The Genie app no longer shows my router when attempting to remote manage.