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dramafree's avatar
dramafree
Follower
May 03, 2020

Upgraded app, device manager shows zero devices R6230

I downloaded the latest app 2.5.0.47 and no connected devices appear. They did before I upgraded the app. I need to pause some of the devices but unable to because the app can not locate them.
My wife also has the app but did not upgrade to latest version and can still see the devices so I think here is a bug with this version upgrade. How can I resolve or revert to prior version app?

Firmware V1.1.0.86

1 Reply

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    May 06, 2020
    Copy Link

    Hello dramafree, 

     

    Our engineering team is aware of the device manager feature not working properly and are currently investigating. In the meantime, please use the web browser to manage your devices. 

     

    Christian