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Forum Discussion

JCLs's avatar
JCLs
Aspirant
Nov 06, 2019

What do colors indicate on the dots by devices in network map?

Router and extenders have colored dots next to them. I have seen purple, white and green. What do the colors indicate?   
DexterJB's avatar
DexterJB
NETGEAR Moderator
Nov 21, 2019

Hi JCLs, let me check on this and get back to you.

 

Dexter

DexterJB's avatar
DexterJB
NETGEAR Moderator
Dec 13, 2019

Hi JCLs, please see the meaning of the indicators below:

 

Green - Online (Internet is available)

Red - Offline (Internet is not available)

Grey - Internet status is unknown

 

Dexter

  • Danyankie's avatar
    Danyankie
    Initiate
    Mar 10, 2020

    What about purple? No one has answered that yet?

    • Christian_R's avatar
      Christian_R
      NETGEAR Employee Retired
      Mar 13, 2020

      Hello Danyankie,

       

      May you provide a screenshot of your network map. 

       

      Thanks,

      Christian 

      • MW13's avatar
        MW13
        Initiate
        May 07, 2020
        I am continually getting the extender no longer connecting via WiFi to my devices despite speeds seeming fine. On network map in the app I also see the purple dots when this happens. What does that mean?