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Forum Discussion

JCLs's avatar
JCLs
Aspirant
Nov 06, 2019

What do colors indicate on the dots by devices in network map?

Router and extenders have colored dots next to them. I have seen purple, white and green. What do the colors indicate?   
DexterJB's avatar
DexterJB
NETGEAR Moderator
Dec 13, 2019

Hi JCLs, please see the meaning of the indicators below:

 

Green - Online (Internet is available)

Red - Offline (Internet is not available)

Grey - Internet status is unknown

 

Dexter

Danyankie's avatar
Danyankie
Initiate
Mar 10, 2020

What about purple? No one has answered that yet?

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Mar 13, 2020

    Hello Danyankie,

     

    May you provide a screenshot of your network map. 

     

    Thanks,

    Christian 

    • MW13's avatar
      MW13
      Initiate
      May 07, 2020
      I am continually getting the extender no longer connecting via WiFi to my devices despite speeds seeming fine. On network map in the app I also see the purple dots when this happens. What does that mean?