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Forum Discussion

KennL's avatar
KennL
Aspirant
Nov 13, 2015

When I turn on the LPC, wifi is connected but no internet

Every time I turn the Live Parental Control on even I'm using bypass account, the wifi connection is good but no internet access. Is there any conflict for the LPC and the internet? Can anyone help?
Genie
DexterJB's avatar
DexterJB
NETGEAR Moderator
Nov 13, 2015

Hi KennL,

 

1. Do all of your devices lose Internet connection?

2. What is the model number of your router?

3. What is the firmware version of the router?

 

Regards,

 

Dexter

Community Team

KennL's avatar
KennL
Aspirant
Nov 14, 2015

Hi, thanks for replying. Yes, all devices lose internet. My router is WNDR3300. Where I can find the firmware version of the router?