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Forum Discussion
why Won’t my netgear app won’t work
My NETGEAR app won't work everytime I try to log in to it it says issues connecting to your router . And no matter what I do it never works I'm thinking about returning my router and deleting the app but I wanted help before I did that . netgear
1 Reply
Brokenrecord wrote:
My NETGEAR app won't work everytime I try to log in to it it says issues connecting to your router .
Which Netgear app is this? Desktop? (Windows/Mac?) Mobile (Android/iPhone?)
Login how? Local? Remote? Wired? Wifi?
What firmware version do you have on the device?
A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
It might also help if you told people what the modem is in front of this router. The model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?
Apologies for all the questions. But you can help people to help you by providing the information suggested in this forum's header:
Subject (Include model number and brief summary)
Model (Recommended - Helps the community give the best answers)
Body (Include additional detail including model version, firmware, OS and environment where relevant.)They are there for a good reason.
