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Forum Discussion
JoulesM
May 20, 2021Tutor
WiFi Analytics Android app
{05/20/21 @ 13:33 EDT} Product: Netgear WiFi Analytics App Version 1.0.19 downloaded from Google Play Store I purchased and installed the WN3000RP extender. The manual suggested downloading the WiF...
- May 22, 2021
{05/22/21 @ 17:48 EDT}
I found the source of my problem. The Netgear WiFi Analytics App Version 1.0.19 works fine on my new phone using Android 10, Release 21-04-13.
I was using another person's phone when I first used the app. When I obtained my new phone, the app did not function on it. One of the other apps that I tried persistently requested that I set my Location. This was the problem. When I set the location so the other app would function, Netgear WiFi Analytics App Version 1.0.19 also functioned.
The problem was that I had not set the Location Permission correctly on my new phone.
In summary, the overall problem was the USER and not the tech!
Thank you Netgear for a great app.
JoulesM
May 22, 2021Tutor
{05/22/12 @ 16:37 EDT}
Thanks for the information. You may have solved my problem.
In clarification, my date writen as '21-04-13' translates to April 13, 2021 not 2013 as you suggested. The year-first format works best for my sorting algorithms.
Your comment on my Netgear WNR2000 Router could be spot on. I used my Netgear WNDR3400 Router with the app days before. So it may be the router and not the updated Android 10 Release that is the source of my problem. The Netgear WiFi Analytics App Version 1.0.19 did work with my WN3000RP Extender while I was using my WNDR3400 Router.
Does this make sense to you? If so, I can test the app with the WNDR3400 Router when I return to my other location. Let me know if you can. Thank you.
michaelkenward
May 22, 2021Guru - Experienced User
JoulesM wrote:
{05/22/12 @ 16:37 EDT}
In clarification, my date writen as '21-04-13' translates to April 13, 2021 not 2013 as you suggested. The year-first format works best for my sorting algorithms.
As I said, I assumed that you meant 2021. Unfortunately, Netgear has a habit of using US style dates that don't sort at all well and don.t make much sense to us foreigners. Just look at the their release notes! And when the heck is 05/20/21?
JoulesM wrote:
Does this make sense to you? If so, I can test the app with the WNDR3400 Router when I return to my other location. Let me know if you can. Thank you.
Sort of. The Netgear WiFi Analytics App Version 1.0.19 works here. But I am on Android 9.1.
But I don't have any network hardware as old as yours.