NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
JoulesM
May 20, 2021Tutor
WiFi Analytics Android app
{05/20/21 @ 13:33 EDT} Product: Netgear WiFi Analytics App Version 1.0.19 downloaded from Google Play Store I purchased and installed the WN3000RP extender. The manual suggested downloading the WiF...
- May 22, 2021
{05/22/21 @ 17:48 EDT}
I found the source of my problem. The Netgear WiFi Analytics App Version 1.0.19 works fine on my new phone using Android 10, Release 21-04-13.
I was using another person's phone when I first used the app. When I obtained my new phone, the app did not function on it. One of the other apps that I tried persistently requested that I set my Location. This was the problem. When I set the location so the other app would function, Netgear WiFi Analytics App Version 1.0.19 also functioned.
The problem was that I had not set the Location Permission correctly on my new phone.
In summary, the overall problem was the USER and not the tech!
Thank you Netgear for a great app.
JoulesM
May 22, 2021Tutor
{05/22/21 @ 17:48 EDT}
I found the source of my problem. The Netgear WiFi Analytics App Version 1.0.19 works fine on my new phone using Android 10, Release 21-04-13.
I was using another person's phone when I first used the app. When I obtained my new phone, the app did not function on it. One of the other apps that I tried persistently requested that I set my Location. This was the problem. When I set the location so the other app would function, Netgear WiFi Analytics App Version 1.0.19 also functioned.
The problem was that I had not set the Location Permission correctly on my new phone.
In summary, the overall problem was the USER and not the tech!
Thank you Netgear for a great app.
- michaelkenwardMay 23, 2021Guru - Experienced User
Crikey. That's an odd one. You did well to track it down.