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Forum Discussion
Solved
Windows 10 will not open latest version 2.4.16.00 of genie.
V2.3.1.57 works fine under windows 10. Is netgear Investigating and issuing fixes?
Hi GPBritus,
You can try installing version 2.4.12 as a temporary work around since it has worked for most, if not all, who are on Windows 10. You can use the download link below.
http://files.netgear-support.com/go/?a=d&i=k6XWUPGRaj
Regards,
Dexter
Community Team
V 2.3.1.57 is also failing to work with windows 10. No amount of removing the current version, removing all entries in the registry, rebooting and re-applying 2.3 or 2.4.16 will work. The application simply fails to work and windows tells me the application is not valid or compatible with windows 10.
Dexter...if you are looking in, please let me know what is going on. I can only assume 2.4.16 is not compatible with windows 10 on my HP pavilion laptop. I had no problem until I moved to windows 10, and initially resolved my issue by installing the earlier version, but that has also stopped working now..
Hi GPBritus,
You can try installing version 2.4.12 as a temporary work around since it has worked for most, if not all, who are on Windows 10. You can use the download link below.
http://files.netgear-support.com/go/?a=d&i=k6XWUPGRaj
Regards,
Dexter
Community Team
2.4.12 works for now. Thank you Dexter.
I used the link provided. It ask for a file code. I used 2.4.12 It did not work....
Hi stade,
The link has already expired. You may use the download link below and see if this version works.
http://files.netgear-support.com/go/?a=d&i=EeXIfhBwAd
Regards,
Dexter
Community Team
Genie is not working on my windows 10 can you please give the link for 2.4.12 version? As the link you provided earlier is not active now.
Thanks
Shyam
Dexter, I was able to download the 2.4.12 version, now Genie works with Windows 10.
Thanks!