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Forum Discussion

MarkWeigand's avatar
MarkWeigand
Aspirant
Aug 20, 2017

Wireless loss

I'd like to know why I keep losing the wireless connection?? When I open the Netgear Genie I hve to refresh the wireless.  Thankx!
Genie
DexterJB's avatar
DexterJB
NETGEAR Moderator
Aug 28, 2017

Hi MarkWeigand,

 

I would like to follow up and check if you are still experiencing the issue.

 

Regards,

 

Dexter
Community Team

MarkWeigand's avatar
MarkWeigand
Aspirant
Aug 29, 2017

OK SORRY I HAVE NOT REPLIED. WHEVER I OPEN THE NETGEAR HENIE, THE WIFI CONNECTION IS NOT CONNECTED. I MUST REFRESH IT. I'VE TRIED UNPLUGGING EVERYTHING AND MAKING SURE IT IS WIRED CORRECTLY.