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Forum Discussion
Wireless loss
I'd like to know why I keep losing the wireless connection?? When I open the Netgear Genie I hve to refresh the wireless. Thankx!
Hi MarkWeigand,
1. What is the firmware version of the router?
2. Are you referring to the NETGEAR Genie app/program or the router UI accessible via a browser?
3. Are all your wireless devices affected?
4. Is the wired connection working fine when the issue occurs?
5. Have you tried resetting the router?
Regards,
Dexter
Community Team
I DO NOT KNOW WHAT FIRMWARE VERSION IT IS. ITS LIKE 2 MONTHS OLD MAYBE 4 MONTHS OLD