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Forum Discussion
jelsomino
May 29, 2016Tutor
WNDR4700 - Unable to connect to some sites
Hopefully someone can help mp resolve this issue I have WNDR4700 with V1.0.0.52Comcast Internet and I noticed that some sites failed to load, so I tracert them and it failed on my router tracert ...
TheEther
May 29, 2016Guru
Destination host unreachable indicates a routing problem. This error seems to be coming from your router, which is a bit unusual because the router should be sending all Internet traffic upstream to your ISP.
Do you have any static routes configured on the router?
Are you blocking any services on the router?
If you go the Advanced settings and click on Connection Status, do you see the default gateway set?
jelsomino
May 29, 2016Tutor
Thank you replying,
>Do you have any static routes configured on the router?
No
>Are you blocking any services on the router?
No
>If you go the Advanced settings and click on Connection Status, do you see the default gateway set?
My IP address in Connection Status shown as XX.XXX.XXX.136, my Default Gateway is XX.XXX.XXX.1 all previous digits are the same
- TheEtherMay 29, 2016Guru
Hmm. Try a factory reset. Do you have the latest firmware installed?
- jelsominoMay 29, 2016Tutor
>Do you have the latest firmware installed?
Yes 1.0.0.52
>Try a factory reset.
Yeah, seems like only thing left to do. Restoring all the setting will be a nightmare.Thank you for your help!