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Forum Discussion
nc10
Apr 11, 2025Follower
Adding to my expiring soon meural membership did not work as expected
I got a email notice my Meural membership was expiring next month, and I should renew. I purchased a subscription card and added it my account. HOWEVER, it added a second and third subscription t...
James015Sims
Apr 11, 2025Aspirant
Hello!
Your Meural subscription card incorrectly added two new subscriptions instead of extending your existing one. Contact Meural Support directly (via their website, email, phone, or app) to explain the issue, stating you only have one device and want the extra subscriptions removed and the card's value applied to extend your original membership. The reason for the multiple subscriptions is likely a system error. The inability to select your specific Meural Canvas model in this posting is a platform limitation and shouldn't hinder your support request with Meural.