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Forum Discussion

giogio2's avatar
giogio2
Aspirant
Feb 12, 2024

I have not used my meural 2 canvas for 2 years and I cancelled my subscription long time ago.

I have not used my meural 2 canvas for 2 years and I cancelled my subscription long time ago. But then, now ! they charged me $69.95 for the annual subscription for no reason. It makes me really upset. Is this how this company makes free money?? It is a total scam and crime!!

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    I'd start with filing a chargeback on your card. 

    then I'd contact customer service. 

    You might have thought you deactivated it but not done so properly. It wouldn't be the first time I've seen that