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Forum Discussion
MC227 (gen1) power failure.
Suddenly yesterday my Meural went dark, like somehow the power supply is failing. The indicator light on the power adapter housing is showing green, but lightly flickering once every second. And the Meural itself is dark and unresponsive. How can the power supply fail like this? How can I recover this extremely expensive piece of hardware ? Can I purchase a new power cable/adapter ?
1 Reply
Hello bo_stern
I understand that you would like assistance with your MC227 power adapter. I would like to endorse you to our experts for further analysis of this issue.
Please provide the following information in a private message so I can endorse you to our technical expert team:
Name:
Email:
Phone Number:
Device Model:
Firmware:
Serial Number:
Preferred time to be contacted:
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Please provide this information as soon as possible!
I look forward to hearing from you!
Best,
Kevin
Community Team
