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Forum Discussion
wagonball
Jan 13, 2021Follower
Meural purchase overcharge
I tried to buy two playlists, got charged 6 times and recieved 6 invoices - 5 for the same purchase. Invoices are from a noreply account and no other contact information. I cannot find anyway to contact Netgear to get this resolved. Also my purchases are not showing up in my account.
One charge pending on my card is for all 6 charges.
Does anyone know how ai can get through to Netgear and get this sorted?
Hell of ay to run a business.
1 Reply
- Christian_RNETGEAR Employee Retired
Hello,
Welcome to the community! Have you had a moment to get in contact with our Customer Care Team at customer.service@netgear.com?
Regards,Christian