NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

wagonball's avatar
wagonball
Follower
Jan 13, 2021

Meural purchase overcharge

I tried to buy two playlists, got charged 6 times and recieved 6 invoices - 5 for the same purchase.  Invoices are from a noreply account and no other contact information.  I cannot find anyway to contact Netgear to get this resolved.  Also my purchases are not showing up in my account.

 

One charge pending on my card is for all 6 charges. 

 

Does anyone know how ai can get through to Netgear and get this sorted?

 

Hell of ay to run a business.

1 Reply

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired

    Hello,

     

    Welcome to the community! Have you had a moment to get in contact with our Customer Care Team at customer.service@netgear.com? 


    Regards,

    Christian