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Forum Discussion
Can’t buy art?!
I recently bought a Meural in Australia. Three years membership comes with the purchase. However, when trying to buy art that isn’t part of the membership it doesn’t work. I have tried support to no a...
Hello Rowan2020 ,
I was able to locate some of the additional information we requested from you previously, including your case number(s). I have inquired with our internal team and learned that Australian Dollars (AUD) payment methods will be supported very soon. Unfortunately, there are no workarounds at this time.
I am still investigating this issue further, as I have also been told Meural has not been officially launched in Australia. In order to investigate this issue further, can you please let us know where you purchased your Meural canvas? We'll work with the reseller directly to ensure a positive buying experience in the future.
I appreciate your feedback, patience and understanding.
Best Regards,
Christine T.