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Forum Discussion
Can’t buy art?!
I recently bought a Meural in Australia. Three years membership comes with the purchase. However, when trying to buy art that isn’t part of the membership it doesn’t work. I have tried support to no a...
I experienced the same problem. I am in the United States. I see the last 4 digits of my credit card, when I click on the arrow, there is no card associated to the account. I then added another card, it does not show up either. They are losing money if they don't allow people to buy. I called customer service, they are so incompetent! They had no idea and passed me to at least 5 people but still no one can get into the account and look at the payment issue. Very disappointed. Here is a case number #43918644. They need better software developers. It is software issue!!!!
Totally unacceptable. Will never buy their product. Whoever is reading this please don’t buy the meural frame until this has totally resolved.
- Given up on their ridiculous membership scheme now and just use it to upload art onto it.
Still love the technology it’s just since Netgear came along they managed to stuff the software up royally.