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Forum Discussion
Can't upload iCloud images form linekd album
I selected to link an iCloud album for my Meural. However, the app gets stuck 0 of 24 images uploaded. Any ideas what is going on?
thanks for the tip. I checked, and Meural app had already access to all images
I've been battling with this for more than a year, Netgear knows about the bug since there has been MANY forum posts about it, but they have done NOTHING about it besides pretend the bug doesn't exist.
I suspect that Apple changed the format of Live Photos and this broke the Meural service- linking albums doesn't work via either the app or website. But pictures that aren't Live Photos upload fine (this is useless for us, since we almost exclusively use Live Photos).
The only workaround I've found is giving up on Linked Albums (you know, the feature that we purchased three of these devices for) and I manually create "Playlists" instead, then manually select and upload all the photos from my iCloud Photos album to the Playlist.
It's 100x more manual, and something I could have done on several other competing photo frames that cost less and have higher quality software, but hey, Netgear already has my money, and they've squeaked through their stunningly short 90-day warranty (I thought Meurals were supposed to be a higher-quality, premium brand?).
I can't wait for someone from Netgear to try blaming my IOS version or something.
Is there any update on a fix? Workaround?
Otherwise I need to return...
BTW. It is not just Live images with the issue, generally newer ones do not work, even without Live on.
Is there a size issue on Netgear's cloud? I am assuming the images go from my album to Netgear cloud before going to device?
I've just created a new playlist in the Meural app and added 64 photos from a new iCloud Shared Album I am a member of. All 64 photos uploaded to the playlist fine. Added another 100 in two phases from two other shared libraries, one of which was my own iCloud shared library, the other was a family member who shared to me - all photos are showing in "All Uploads" under "Your Library" and the new playlist is showing all 164 photos, albeit not in the order they appear in the original shared albums, so they are not in any apparent sequence - possibly by their original time stamp. Anyway they are all in the Meural library and have started to display on my canvas after clicking "send" and display in what appears to be a random order rather than sequentially as they appear in their original iCloud albums, but this is what I prefer.
I did have a quirk where I could not add more that a certain amount from iCloud despite how many I selected, but this seems to have been fixed. I have since re-installed the Meural app on my iPhone and re-logged in. So maybe this helped. Some of the earlier quirks seem to have been ironed out now and I've got the NFT side of things working as well. The available artwork under the subscription seems to be getting regular additions and I'm enjoying adding some of this to my playlists. There are some features that I find clunky but overall I'm very happy with the Meural concept and am getting another when my local supplier has a sale. My aim is to have one fixed in landscape and the other fixed in portrait.
I have not tried linking to an iCloud album and then adding photos to the iCloud album to see if these additions then automatically sync to the Meural playlist. I will have a play with that feature some time and report back.
I hope your experience improves and you decide to persevere and keep it.
Now this is quirky: I have many iCloud shared albums, a mix of my own that I have shared to others and some that others have shared to me. However, there is one specific shared album where trying to add a batch of photos into the Meural playlist fails with a message "some items failed to upload" - on investigation, none of them uploaded. Repeating for just a single photo also fails. Adding a single or multiple photos from any other shared iCloud album or my own non shared photos in iCloud works fine, so there is no image limit in my Meural playlist that I have reached and hitting. I tried restarting the Meural app, but get the same error. Looks like a bug with the iCloud shared album - so I'll ask the other family member to re-share it to me and see if that works, if not, then I will check the source image properties in that shared album in case there's a bug with Meural's support for different file formats.
