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Forum Discussion
NMWatzman
Dec 07, 2022Tutor
Canvas II Bug or Not? Unexpected playlist displayed.
Canvas II (27 inch) Macintosh OS 13.0.1 and iOS 16 on iPhone and iPad Issue: Unexpected Playlist Behavior My Canvas displays Playlist A. Also on my Canvas is Playlist B, which is not being di...
KevinLiT
Dec 08, 2022NETGEAR Moderator
Hello NMWatzman,
Thank you for your post!
Please PM the following information so I can endorse you to our support team:
Name:
Email:
Phone Number:
Device Model:
Firmware:
Serial Number:
Preferred time to be contacted:
App version:
Please provide this information as soon as possible!
I look forward to hearing from you!
Best,
Kevin
Community Team
NMWatzman
Dec 08, 2022Tutor
Kevin,
I can't believe you are asking me again for this information. Please read the previous replies in this "discussion", especially the one where you asked me yesterday for a case number.
This post along with the repeated promised but not made phone calls makes me believe your company has little interest in this issue or that your Tech Support program is in shambles.
Take care,
Neal