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Forum Discussion
Canvas II keeps freezing
I have the 27" Meural Canvas II (MC327). After a few hours, the unit locks up and doesn't respond to commands through the app or on the device itself,. The only solution is to unplug unit. I've tried...
Hello rb321,
Welcome to the NETGEAR Community!
I understand that you are having difficulties with your MC321.
Please PM the following information so I can endorse you to our support team:
Name:
Email:
Phone Number:
Device Model:
Firmware:
Serial Number:
Preferred time to be contacted:
App version:
Please provide this information as soon as possible!
I look forward to hearing from you!
Best,
Kevin
Community Team