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Forum Discussion
sonchinh
Apr 12, 2024Follower
Canvas product registration
Hi
I just purchase a frame Canvas 2
This is refurbished item sold by Amazon
I cannot proceed with product registration as this product was already registered by another user before me
Can you pls reset this serial number/registration to allow me to register with my email
Thanks for feedback
1 Reply
- plemansGuru - Experienced User
You'd need to go through support to get the registration changed.
https://kb.netgear.com/1160/NETGEAR-Product-Registration-FAQ
Even refurb'd products have a small support window that is free to contact them for. I'd call sooner rather than later.