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Forum Discussion
Solved
Canvas Says Offline
Hello My canvas is not coming online, I am connected to the network, however upon checking on the computer is says status offline. The app on the phone will not sync. I makes the connection to m...
Hello Meural Community,
We are aware of the issue with the Meural server that is causing the Canvas I and Canvas II to appear offline on the Meural app and my.meural.com. Our Engineering team is diligently toward a solution to resolve this issue.We value your patronage and appreciate your patience!
Best,
Kevin
Community Team
Having the exact same problem it appears to be nothing related to the router but appears to be on Netgear's side. Looks like their server will not let the canvas connect.
That’s how I feel too. I feel like they blocked us and they are making us buy extended warranty to have it fixed! We should have that checked! There’s no reason for it not to be working.