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Forum Discussion
Solved
Canvas Says Offline
Hello My canvas is not coming online, I am connected to the network, however upon checking on the computer is says status offline. The app on the phone will not sync. I makes the connection to m...
Hello Meural Community,
We are aware of the issue with the Meural server that is causing the Canvas I and Canvas II to appear offline on the Meural app and my.meural.com. Our Engineering team is diligently toward a solution to resolve this issue.We value your patronage and appreciate your patience!
Best,
Kevin
Community Team
I come here from a quick google search, my canvas has also said offline and cannot connect from within the meural app the last few days (at least 3 days). I've tried different wifi networks and resetting the wifi and re-adding it.
Is there an ETA? Any workarounds? Mine has been offline all week. Its fall and I would love to change the pictures to fall / Halloween themed!
Also looks like there is an active thread on reddit, too. https://www.reddit.com/r/meural/comments/1frhlhb/mc227_2nd_gen_canvas_wifi_connection_problem/
I need mine for work! No later than October 21. Mine stopped working on September 21. It's been two full weeks already. Not cool, Netgear.