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Forum Discussion
Solved
Canvas Says Offline
Hello My canvas is not coming online, I am connected to the network, however upon checking on the computer is says status offline. The app on the phone will not sync. I makes the connection to m...
Hello Meural Community,
We are aware of the issue with the Meural server that is causing the Canvas I and Canvas II to appear offline on the Meural app and my.meural.com. Our Engineering team is diligently toward a solution to resolve this issue.We value your patronage and appreciate your patience!
Best,
Kevin
Community Team
And after getting online yesterday, my canvas is back to being offline. So frustrating!
My canvas re-connected to the Meural app on my iPhone last night, and this morning it has reconnected through the Netgear/Meural website on my laptop.
There is hope!
I hope it lasts...
Sharon