NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Here we go again
After the fiasco of September/October my Meural canvas was working fine until today. “Invalid Credentials” is what I get from the app when I try to sign in. Can we get this fixed later than the last issue please?
8 Replies
Adding that this is app related as I can log into my account online and send art to my Camvas from there
Yup, mine started working again a few weeks ago, but as of today, my older Canvas is offline again (and as before, my newer one is fine). I can log into my account fine and upload images to my account as usual, but I can't send them to my Canvas. Argh!
Mine has gone back to working again. So weird.
Just checked mine again this morning and its still offline.
- Any luck? This is so frustrating! I am having the same problem.
Nope. I was so hopeful when it started working again after the first incident of this, and was even given a "Kudo" by Kevin with the Community Team when I posted that my frame had started working again and that the problem was fixed. But here we are waiting for a fix again. Not sure what's going on. I was hoping to update my frame with some new images that I have, but can't. Frustrating for sure!
Hello @Gildahi,
Thank you for your update to the current situation!
Please check your DM and provide the requested information so that I may endorse you to our experts.
Best,
Kevin
Community Team
Thanks...I just sent you the requested information.
