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Forum Discussion
Imposible to registrer my Meural Canvas, support is not replying
I have purchased my Meural canvas back in 2017. Used it for a while but needed to store it for 2 years while covid. Anyway, I have tried to connect it again and for some reason it is not registrated ...
Hi,
Currently I have no canvas in the app. When I try to add my canvas it's indicating that my canvas is registered with a different account/person.
Hello Maoz,
Welcome to the NETGEAR Community!
I understand that you are having issues registering your Meural Canvas to your account.
Please PM the following information so I can endorse you to our support team:
Name:
Email:
Phone Number:
Device Model:
Firmware:
Serial Number:
Preferred time to be contacted:
App version:
Please provide this information as soon as possible!
I look forward to hearing from you!
Best,
Kevin
Community Team
I have the same problem and cannot find any support, just dead ends.