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Forum Discussion
Meural 220 volt
Attention! If you are buying the Canvas and want to take it to a 220 volt - country (e.g. Europe), the power adapter does NOT support 220v. I had asked the technical support and they gave wrong info. ...
Hello Kuusiri,
Thank you for the message. We would request that you contact our support team so you can be escalated.
Regards,
NETGEAR Meural Community Team
Case: 42235877
Dear!
I've done it many times, both by phone and mail. One apologized and said he would speak to his supervisor and would get back to me a week ago. Nothing yet. Enclosed please find the wrong info based on which I purchased the product and exported it to Finland.
Then 2 times I received a Danish email (I'm Finnish. We dont speak Danish in Finland), with a link that is broke.
I must say, the seem to be rather useless, other than reading pre- written sentences from a paper.
Best regards,
Risto
Dear!
I've done it many times, both by phone and mail. One apologized and said he would speak to his supervisor and would get back to me a week ago. Nothing yet. Enclosed please find the wrong info based on which I purchased the product and exported it to Finland.
Then 2 times I received a Danish email (I'm Finnish. We dont speak Danish in Finland), with a link that is broke.
I must say, the seem to be rather useless, other than reading pre- written sentences from a paper.
Best regards,
Risto
Hello Kuusiri (Risto),
Thank you for your message. We have escalated this issue to our Customer Care Team. Someone from that team will assist you with your complaint as soon as possible. We appreciate your patience and cooperation in regards to this matter.
Regards,
NETGEAR Team