Meural 220 volt

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Kuusiri wrote:
Attention! If you are buying the Canvas and want to take it to a 220 volt - country (e.g. Europe), the power adapter does NOT support 220v. 

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This is very common - if not the de-facto standard for devices sold in the US or North America market. Nothing new to Meural: Typical risk if buying electronics abroad. Some community members state that the 110...120V adapters can be used on the usual 230 V e.g. in Europe - as the internals of the switched power supplies are very similar. However, in my opinion that advise is almost criminal (EU laws!!!).

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Kuusiri wrote:
I had asked the technical support and they gave wrong info. I took the Canvas to Finland an am now stuck with only bad solutions. They wont reply to my emails or give any compensation.

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Products are sold and offered to standards applicable to the original market. This applies also to power supplies.

Kuusiri wrote:
Informed customer that the power adapter will work for both 110V and 220V output.

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Here things become complex. If you ask the European and probably even the Asia support, they will give you the same answer. And they are correct. Meural (and many other Netgear devices) intended for these markets are coming with another model packaging number, these come e.g as MC327HW-10000S ... where the -10000S does indicate universal market applicability. I guess your North Amrican unit has a -100NAS designation. And that makes the difference.

This is a (bad, sorry) picture if a Meural -10000S power supply and adpaters to fit AC wallplates for many standards in the box:

Remains the logistical (and financial) challenge to provide you with such a kit. Or you look into a 110/120V->230V transformer.