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Forum Discussion
Meural Alexa skill has disappeared
I looked on the Alexa skills store this morning to see whether there have been any recent updates to the Meural skill. I keep hoping (somewhat naively it seems) that Netgear will update the skill so...
Alexa gives me a message that she can't find NULL.
Hello SkiingNana,
Welcome to the NETGEAR Community!
Just to clarify, when does Alexa give you the message "she can't find NULL"?
Best,
Kevin
Community Team
- I renamed meural to canvas, and I only ask her to "turn on the canvas" or turn off the canvas." It used to work, but now either request gets the message, "Hmm, I'm having trouble reaching null." This has been failing like this over a month.
Hello SkiingNana,
Thank you for providing that information!
Have you tried a different naming convention for your canvas to see if Alexa will be able to process your request?
Please ensure that Alexa and your Meural Canvas are both on the same Wi-Fi network band before testing the proposed solution above.
Best,
Kevin
Community Team
