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Forum Discussion
Meural Annual Membership
My annual membership renewed for $73.53 on 12/2/2020. However when I sign into Meural and look at Account Settings / Subscription Status it listed as INACTIVE. When I go to browse/discover art work,...
Called Tech Support, they escalated to Level 2, awaiting a return call.
As recommended by technical support- called "Meural Specialist" on 12/28/2020, after an hour... the answer is "escalated to L2 and expect callback/resolution within 24/48 business hours" noting that I've been trying to resolve this for several days with an open case, told previously it was escalated to L2, told previously I'd receive callback (never happened), then after calling 'meural specialist' told to wait another 24/48 hours for that phone call to resolve issue.