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Forum Discussion
fractalartist
Jul 09, 2023Aspirant
Meural Canvas 227 stuck on setup screen
I have two canvas units purchased in 2017, which worked flawlessly until I recently moved. Upon power on, the images were all still there, but I tried to reset the WiFi following instructions. Eventu...
crd220
Oct 21, 2025Aspirant
Hi - did you find a solution to this?
fractalartist
Oct 21, 2025Aspirant
Yes I did. Someone from customer support saw my post, contacted me, and talked me through it. It was a long phone call and the steps were tedious and frustrating, but they stayed with me until we got it sorted. It's solvable. Hopefully you can get someone to respond to you!