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Forum Discussion

Retired_Member's avatar
Retired_Member
Dec 13, 2019

Meural Canvas Change WIFI Network

Hi There,   I'm trying to connect my Meural to a new WiFi network and am having issues. I'm following THIS article, but when I get to #9, there is nowhere to select the new network.   Does somebo...
Facepalm_Meme's avatar
Facepalm_Meme
Tutor
Dec 17, 2019

Hello Oliver,

 

I recently had the same problem and found that in order to change wifi networks, you have to unregister and re-register. Here's how I did it:

 

  1. Open the app and go to the Settings section (Gear icon on upper right)
  2. Scroll down to the bottom and select Delete Canvas
  3. Close the app
  4. Power cycle the meural. Make sure your phone doesn’t connect to it.
  5. Open the app. It should ask you to register your canvas
  6. Enter the Product Key.
  7. It will then tell you to connect to the canvas.
  8. Once it’s connected, it will give you a list of connections to choose from. Connect to one of them and you should now be online.

 

Regards,

 

Chris

bzwench's avatar
bzwench
Aspirant
May 14, 2020
When you deregistered and re-registered your Meural, did you lose all of your content?
Thanks!
  • Facepalm_Meme's avatar
    Facepalm_Meme
    Tutor
    May 14, 2020

    My content was stored in the Meural portal. When you unregister and re-register, you're just disassociating and reassociating the Meural canvas with the your account on the Meural portal. Therefore if your content is stored there, and you're using the same account, it will still be there even if you unregister and re-register.