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Forum Discussion

Retired_Member's avatar
Retired_Member
Dec 13, 2019

Meural Canvas Change WIFI Network

Hi There,   I'm trying to connect my Meural to a new WiFi network and am having issues. I'm following THIS article, but when I get to #9, there is nowhere to select the new network.   Does somebo...
fstevens's avatar
fstevens
Aspirant
Jun 17, 2020

If I changed just the password do I still have to deregister the account?

Facepalm_Meme wrote:

Hello Oliver,

 

I recently had the same problem and found that in order to change wifi networks, you have to unregister and re-register. Here's how I did it:

 

  1. Open the app and go to the Settings section (Gear icon on upper right)
  2. Scroll down to the bottom and select Delete Canvas
  3. Close the app
  4. Power cycle the meural. Make sure your phone doesn’t connect to it.
  5. Open the app. It should ask you to register your canvas
  6. Enter the Product Key.
  7. It will then tell you to connect to the canvas.
  8. Once it’s connected, it will give you a list of connections to choose from. Connect to one of them and you should now be online.

 

Regards,

 

Chris

 

Facepalm_Meme's avatar
Facepalm_Meme
Tutor
Jun 17, 2020

If you mean that you changed the Wifi password, then yes you would have to do that whole process over since that is the only place you can tell it what to connect to.