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Forum Discussion
OnionCreek2015
Sep 05, 2023Aspirant
Meural Canvas I- I can't register my Meural, and support will do nothing to help
I purchased a Meural secondhard. Apparently that is not a great way of getting a Meural!! These Meruals are serial locked to the person that registered them first. I have proof of purchase. I am ...
OnionCreek2015
Sep 07, 2023Aspirant
There has to be more people out there that have had or still experiencing the same problem I am having.
De-Registering a product should not have to be complicated. Products are being bought and sold countless times and for Netgear and Meural to tie that serial number to the original owner for life is crazy. There has to be a way for Netgear just to take the serial number and hit the reset button and Viola!
I am at my wits end trying to get this solved..
-SamP
OnionCreek2015
Sep 19, 2023Aspirant
Just an update!
Finally got it de-registered.
Angelica, the technical support specialist, got it figured out and I was able to register the meural under my account.
I guess the key to support is Time. Just give them enough time and it will eventually get done.
-SamP