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Forum Discussion

tkballenger's avatar
tkballenger
Guide
Dec 05, 2020

Meural Canvas II - Issue with storage, we are members and getting storage full message...

We have three canvases and we use them exclusively for playing our family photos.  I have put a playlist on each and when trying to add a new one it says our storage is full.  I have deleted all play...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Dec 10, 2020

Hi Todd,

 

Are you using the Meural app to view your storage/pictures? 

 

Christian 

tkballenger's avatar
tkballenger
Guide
Dec 10, 2020

Yes, we were, but the app always shows disconnected. - evidently many many people are having this problem.

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Dec 14, 2020

    Hi Todd & psetel,

     

    May you provide me with the current Meural app version number that is installed on your mobile device. Please also specify whether it's iOS or Android. 


    Thanks,

    Christian 

    • vcordero07's avatar
      vcordero07
      Aspirant
      Jan 05, 2021

      Hi, where you able to solve this issue? and if you did how? Thank you