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Forum Discussion
Vic_G
Nov 26, 2019Apprentice
Meural Canvas II: Bug? Removal of SD card w/ playlists does not completely remove references
Hello, please let me know if I should be posting this elsewhere ..... Issue 1 involving SD card based playlists On SD card created 4 playlists: meural1, meural2, meural3 and meural4 with a few ...
lmir
Jan 02, 2020Aspirant
Thanks Vic_G
I did as you suggested and the SD card is being recognized, however still the new images that I have just added are not recognized.
I wonder if this has something to do with the directory structure.
Here is mine:
<meuralx> is the name of the SD card. On the card I just have two directories: meural1 and meural2.
-meural1 directory with multiple files:
- Chocolate.jpg,
- test eleven.png
- test five.tiff
- test four.tiff
- test one.jpg
- test seven.tiff
- test six.tiff
- test three.tiff
- test two.tiff
-meural2 directory with
- Adoration.jpg
- Christ on cross.jpg
- Heilige Sebastian.jpg
- Immacuate.jpg
- Madonna and the child.jpg
- test seven.tiff
Right now, only Cholocate.jpg is recognized in meural1 and in meural2 all jpg images except "test seven.tiff".
Could you share what is your directory structure and file format? What happens after you update the SD card and add more images?
Vic_G
Jan 02, 2020Apprentice
Hello Imir,
I searched for the formats supported by the Meural Canvas II and found this link:
https://kb.netgear.com/000060767/What-image-and-video-formats-does-the-Meural-Canvas-support
I do not see .tiff files listed as being supported. Maybe that is the root of your current issues.
On my SD card there are 2 folders each with 3 files:
meural1
- DSC 0003.jpg
- DSC_0001.jpg
- DSC_0009.jpg
meural2
- DSC_0003.jpg
- DSC_0007.jpg
- just_a_file.png
All of my files were handled correctly at the Meural. I wondered if the blank in the file name would cause an issue and it did not. And the .png file was handled fine too. Which is as expected since it is listed in the above link as being supported, but sometimes I just have to see it work to be certain :).
When I add additional images to an existing folder, such as meural1, as long as I leave the Meural unplugged for at least 10 seconds, maybe even a little longer, after reinserting the SD card, all seems to work fine for me.
So at the moment I would suggest removing the .tiff files and see if that helps.
Happy New Year Imir.
Vic
- lmirJan 03, 2020Aspirant
Thank you Vic_G! It worked. Indeed, the problem was the TIFF files being not recognized.
Happy New Year to you too! Greetings from Switzerland from a Polish friend :)
Best,
Lukasz
- HolgerSchellerFeb 01, 2020Aspirant
Hey guys,
have a Canvas II since Friday and I'm struggling with the SD card handling too. Did you try ever to use subfolders in the meuralx folders? Does not work for me :-(
You also mention that the SD card content is shown as a playlist!? I have to open the menu and the option search to see those folders.
Thanks and greetings from Heidelberg, Germany
Holger